PCMH

We want to be your Person-Centered Medical Home.

Heart City Health is proud to hold a Level 3 Patient-Centered Medical Home accreditation, and we work hard each day to maintain that level of quality care that earned us this distinction.

A Patient-Centered Medical Home (PCMH) is a model of primary care that combines teamwork and information technology to improve your care, your experience as a patient, and reduce total cost of care (across the health care system). Medical homes create ongoing partnerships between patients and their providers.

FEATURES OF THE PCMH

Person-Centered 

PCMH provides primary healthcare that is relationship-based with a focus on the whole person. Medical homes support you in learning to manage and organize your own care at a level at which you, as the patient, are comfortable. We provide culturally and linguistically appropriate services, where you receive care in a language most appropriate for you.

Comprehensive Care

A team of care providers is essential for a medical home to provide comprehensive care. This means physicians, nurse practitioners, medical assistants, pharmacists, social workers, dental personnel, and patient care coordinators are all a part of your “home.”

Coordinated Care

The medical home coordinates care across all elements of the broader healthcare system, including specialty care, hospitals, home healthcare, and community services and support. Care coordination is critical during transition between various sites of care, such as when you have been discharged from the hospital or need to see a specialist.

Committed to Quality and Safety

The medical home is always seeking ways to enhance quality and pursue improvements so that patients and families are able to make informed decisions about their health.

As your PCMH, Heart City Health Center offers quality healthcare with support services and compassionate and trustworthy providers. Heart City Health is your partner in health.

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