Careers

Be a part of something bigger

Our staff of over 100 is as diverse as the communities we serve, with each employee bringing a strong skill set and positive attitude to our clinic. Our team is committed to the people we serve, and we believe in investing in our employees through a comprehensive benefits package and creating an environment that inspires excellence and promotes professional development.

As a member of the Heart City Health Center team, you will play an important role in helping community members receive access to a healthcare home that provides quality medical services that they can afford.

To apply for any of the positions listed, please email your resume and cover letter to hr@heartcityhealth.org. Please put the appropriate job title in the subject line. To submit a resume or completed application by mail, our address is:

Heart City Health Center, Inc.
Attn: Human Resources
236 Simpson Avenue
Elkhart, IN 46516

Career Opportunities

Bilingual Outreach and Enrollment Specialist

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Opportunity Seeking a bilingual and culturally sensitive Outreach and Enrollment Specialist.
Qualifications Bilingual language skills (English/Spanish) are required. Active Indiana Navigator Certification highly preferred. Bachelor’s Degree in Public Health, Health Education, or similar preferred. Computer knowledge required: Microsoft office, Marketplace, Valid Driver’s License.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, employee recognition programs and rewards, semi-annual employee events.
Responsibilities This position actively participates in training initiatives associated with duties as assigned, and maintains current Indiana certified Navigator’s status and provides enrollment assistance to eligible patients and/or residents applying for publicly sponsored healthcare insurance plans. This individual will be responsible for providing structured education on health coverage(s), engaging in follow-up conversations and offering renewal assistance to enrolled individuals, as well as assessing patient and/or resident’s eligibility for services such as financial assistance, insurances and other programs in place to assist individuals. This position is active in the community by advocating for individual and/or community health needs by acting as a liaison between communities, individuals and other service providers, conducting community outreach by attending community meetings and health fairs to understand community issues, and providing patients and/or residents with information on available resources, social support and informal counseling. This is not a complete list of job duties.

Managed Care Coordinator

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Opportunity Seeking a friendly, self-starter with medical front office experience to join a multidiscipline team of health care professionals to coordinate managed care at our Simpson location.
Qualifications Must be able to work Monday through Friday. High school diploma or equivalent (GED) required. Computer knowledge is required and experience with Practice Management Systems preferred. Bilingual language skills (English/Spanish) and previous experience in a medical office environment preferred.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, employee recognition programs and rewards, potential for advancement.
Responsibilities This individual uses excellent communication and organizational skills to review all Medicaid panels for all physicians and identify new enrollees; maintain direct contact with managed care organizations (MCOs) to educate, enroll, and ensure appropriate coverage for Medicaid eligible and participating patients; maintains and reports current monthly MCO panel numbers to management; assists individuals applying for government sponsored (state or federal) health insurance; reviews various reports from managed care entities (MCEs), and identifies and reports trends to manager; shares new educational information found in MCO and MCE communications with patients as appropriate; assists with coverage of front desk, check out, or call center as needed or requested; assists with translation as able and necessary; and other duties as assigned.

Front Desk

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Opportunity A motivated, friendly, and multi-talented person needed for front desk positions at our Simpson Location.
Qualifications High School diploma or (GED) equivalent. Comfort working with computers preferred. Customer service experience preferred, but not required. Bilingual language skills highly preferred.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, employee recognition programs and rewards, semi-annual employee events and more.
Responsibilities Seeking a friendly, self-starter with customer service experience to join the multidiscipline team of health care professionals in a patient registration capacity. This individual uses excellent communication and organizational skills to greet incoming patients and register them by collecting and/or verifying personal information. Confidentiality is of vital importance. The front desk will also schedule appointments and handle business transactions using business machinery.

Facilities Manager

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Opportunity A motivated and multi-talented person is needed for the general oversight of facilities and grounds for two health clinic sites.
Qualifications High School diploma or (GED) equivalent and 3 to 5 maintenance/custodial experience required. Must be able to drive as well as lift, carry and place up to 50 pounds on occasion.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events and more.
Responsibilities The Facilities Manager is responsible for general housekeeping oversight and general maintenance including equipment repair, basic plumbing and electrical work. This full-time position requires schedule flexibility due to being on-call for emergency issues such as power failures or weather-related crises that may occur while the facility is closed.

Outreach & Marketing Assistant

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Opportunity Seeking a friendly, self-starter with healthcare, outreach, and marketing experience to join a multidiscipline team of health care professionals to help manage quality and process improvement.
Qualifications Must be able to work Monday through Friday. Bachelor’s degree in Marketing required, but can substitute work experience. Minimum of 2 years’ experience in a healthcare related environment and experience in a Federally Qualified Health Center are preferred. Computer knowledge required, and comfort working with Adobe Creative Suite, Word, Excel, and PowerPoint needed.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, employee recognition programs and rewards, potential for advancement.
Responsibilities Under the direction of the Outreach and Marketing Manager, the Outreach and Marketing Assistant will assist in the development of collateral materials, including but not limited to: brochures, newsletter, e-blasts, and flyers for print and electronic distribution for programs and community outreach events and general Heart City Health marketing. The position includes organization of marketing and community outreach materials, report preparation, event assistance, and administrative tasks.

Quality Improvement Coordinator

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Opportunity Seeking a friendly, self-starter with healthcare and quality improvement experience to join a multidiscipline team of health care professionals to help manage quality and process improvement.
Qualifications Must be able to work Monday through Friday. Bachelor’s degree in Business Administration, Healthcare or Operations Management, Information Technology, OR Associate’s degree in Nursing required. Minimum of 2 years’ experience in a healthcare related environment and experience in a Federally Qualified Health Center are preferred.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, employee recognition programs and rewards, potential for advancement.
Responsibilities This individual uses excellent communication and organizational skills to help manage Heart City’s quality and process improvement initiatives; promotes Lean Six Sigma, continuous improvement, as well as organizational learning; conducts periodic and ongoing quality audits; utilizes IT applications for preparing status reports, updates, and other documents; consults with subject matter experts to conduct current state assessments, gap analysis, root cause analysis, and recommends appropriate solutions; assists the Quality Director in the development, implementation, enforcement, and review of all Heart City clinical, safety, and security policies and procedures; and performs other duties as assigned.

Dentist

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Opportunity Seeking a dedicated, intelligent, and focused Dentist to be part of our team. Our ideal candidate is a bright, energetic, culturally sensitive and talented dentist who wants to make a difference.
Qualifications Doctorate degree in Dental Surgery or Dental Medicine required. Current and valid license to practice dentistry required. Bilingual (English and Spanish) preferred. Acceptable Claims History.
Benefits Full-time: Malpractice insurance covered by HCHC and the FTCA, medical, dental, and vision insurance. Company paid life and LTD insurance. Supplemental insurances offered, YTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events.
Responsibilities The dentist treats problems related to the mouth, teeth, gums, and jaws at Heart City Health Center (HCHC). The dentist also provides and oversees direct dental diagnosis, treatment, procedures, and care for a specified patient population, prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions, refers patients to specialists and to relevant patient care components as appropriate, follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards as appropriate to the position, participates in specified health promotion, education and/or prevention programs, performs miscellaneous job-related duties as assigned, and advises patients on oral hygiene.

Medical Assistant

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Opportunity Seeking friendly and compasionate Medical Assistant to assist providers in all aspects of patient care at Heart City.
Qualifications High School or GED required. Medical Assistant Degree and/or Medical Assistant Certificate required. One year of clinical medical office experience preferred. Previous experience with EHR systems strongly preferred.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events and more.
Responsibilities The successful candidate must maintain good relationships with patients and other staff members. Must be culturally sensitive and have a passion for serving an underserved, diverse population.
Clinical duties include patient screening for chief complaint, history of present illness, past history including medications and obtain patient vital signs.
Performs lab draws when necessary, assists with office procedures as requested/required, & schedules appointments. This is not a complete list of job duties.

Dental Hygienist

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Opportunity Seeking a dental hygienist for our Simpson location.
Qualifications Must have a valid and current Dental Hygienist License. Must have a current CPR card. Minimum of 1-2 years’ experience as a Hygienist.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events.
Responsibilities Duties include: Greets and seats patients, making them as comfortable as possible, Checks every patient’s medical history for alerts, allergies and medications, Verifies procedure to be performed with patient; investigates further if a toothache is the chief compliant, Prepares proper procedural tray; associated instruments and materials, Prepares and maintains dental instruments (sterilize), rooms (sterilize), supplies and equipment, Manages patients during dental procedures keeping them comfortable, Performs oral health care assessments that include reviewing patients’ health history, dental charting and oral cancer screening, Exposes, processes and mounts radiographs, Removes plaque, stain and calculus deposits from above and below the gum line using dental instruments, Applies cavity-preventive agents such as fluorides and sealants to the teeth, Teaches patients proper oral hygiene techniques to maintain healthy teeth and gums, Counsels patients on plaque control and developing individualized at home oral hygiene programs. This is not a complete list of job duties.

Clinical Staff Nurse

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Opportunity Seeking a caring and knowledgeable staff nurse to join the patient care team at Heart City.
Qualifications Current valid Indiana nursing license. 2 to 3 year clinical experience in a medical office; phone triage experience preferred. Bilingual (English/Spanish) preferred. Strong computer experience and exposure to the EMR system preferred.
Benefits Full-time: medical, dental, vision, Life, LTD and supplemental insurances, PTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events.
Responsibilities Nurses will deliver direct patient care, answering patient questions in a respectful manner to the patient. Assist the physician and fellow staff members, to ensure that our patients receive the highest level of care possible. Our patients are to be treated in a respectful manner as well as spoken to in a respectful voice. In triage, the nurse will evaluate telephone calls, provide sound medical advice and consulting as appropriate, using Telephone Triage for Nurses schedules appointments.

Internal Medicine Physician

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Opportunity Seeking a dedicated, intelligent, and focused Internist to be a part of our team. With health disparities being a major concern for our patients in Elkhart, Indiana, our ideal candidate is a bright, energetic, culturally sensitive and talented physician who wants to make a difference.
Qualifications Current Indiana License and valid CSR/DEA required. Board Certified in Internal Medicine -If board eligible, must be within 4 years of residency and planning to take boards within two years. Bilingual (English and Spanish) preferred. Acceptable Claims History.
Benefits Full-time: Malpractice insurance covered by HCHC and the FTCA, medical, dental, and vision insurance. Company paid Life and LTD insurance. Supplemental insurances offered, YTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events.
Responsibilities Responsibilities include obtaining medical and social history of patient, performing systematic physical examinations, and accurately interpreting lab data and other supporting information for diagnosis and treatment of acute and chronic disease.
Additionally, the provider will appropriately code patient visits and prescribe medications, accurately document patient data, diagnosis and treatment plans, and initiate medical and social referrals as indicated.

Family Medicine Physician

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Opportunity Seeking a dedicated, intelligent, and focused Family Physician to be a part of our team. With health disparities being a major concern for our patients in Elkhart, Indiana, our ideal candidate is a bright, energetic, culturally sensitive and talented physician who wants to make a difference.
Qualifications Current Indiana License and valid CSR/DEA required. Board Certified in Family Medicine -If board eligible, must be within 4 years of residency and planning to take boards within two years. Bilingual (English and Spanish) preferred. Acceptable Claims History.
Benefits Full-time: Malpractice insurance covered by HCHC and the FTCA, medical, dental, and vision insurance. Company paid Life and LTD insurance. Supplemental insurances offered, YTO, EAP, ten paid holidays, 403(b) matching, bereavement leave, jury duty pay, medical reimbursement program, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events.
Responsibilities Responsibilities include obtaining medical and social history of patient, performing systematic physical examinations, and accurately interpreting lab data and other supporting information for diagnosis and treatment of acute and chronic disease.
Additionally, the provider will appropriately code patient visits and prescribe medications, accurately document patient data, diagnosis and treatment plans, and initiate medical and social referrals as indicated.
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