About Us

Wholehearted Care

At Heart City Health we take a multifaceted approach to healthcare that allows us to provide superior care, across multiple disciplines, to treat the whole person. Our services include family medicine, dentistry, behavioral health, and a full service pharmacy, all under one roof. We’ll even guide you through the insurance process so you can rest assured that you have the coverage you need.

We employ licensed and certified professionals who are compassionate and provide high quality care. With support staff to guide you through your healthcare experience, Heart City Health ensures you feel supported, cared for, and at home.

Established in 1993, Heart City Health Center is a 501(c)(3) non-profit Federally Qualified Health Center (FQHC) providing affordable, high quality medical, dental, and behavioral health care to residents of Elkhart County.

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233 (g)-(n).

Let us be your Patient-Centered Medical Home for everything from pediatric to adult to geriatric care.

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Frequently Asked Questions

Is Heart City Health Center a free clinic?

No, we are not a free clinic. We provide healthcare services for a fee. However, because we are a Federally Qualified Health Center, we are able to offer reduced rates to people without insurance as long as they qualify based on income. Everyone is welcome as a patient.

How much does it cost to visit Heart City Health Center?

Costs will vary based on your specific situation. We accept all insurance including Medicare, Medicaid, employer-based insurance, and commercial insurance plans. For anyone without health insurance, we offer services on a sliding-fee scale, which means you pay only what you can afford.

Who can make an appointment with Heart City Health Center?

Anyone and everyone. No matter who you are, you can seek help for your healthcare needs with us.

How can I obtain my medical records?

You can obtain your medical records by calling 574-293-0052 or you can register for HeartCityConnection on our website to access your personal health information online.

How do I know if the clinic is closed due to severe weather or some other reason?

To find out if there are delays or closings at any of our sites, visit us at Facebook/HeartCityHealthCenter.

How do I make an appointment?

You can call 574-293-0052 or simply visit one of our locations. Anyone who does not arrive before the appointment time may be asked to wait or reschedule. We are unable to guarantee your appointment if you are late.

Can I see a primary care provider without an appointment?

We do see walk-in patients, but our scheduled patients have priority. We will do our best to fit you in the schedule without an appointment, but you should be prepared to wait.

If you are a new patient, you should also be prepared to complete the necessary paperwork. You can access these documents through our Resources Page or give yourself enough time to complete them in our lobby when you visit.

How can I provide feedback on my experience at Heart City Health Center?

You may fill out a comment card located in the reception area. Simply ask our front desk personnel for a comment card.

Statements

Mission Statement

Heart City Health Center’s mission is to contribute to the health of our community by providing access to high quality and affordable medical, dental, and behavioral healthcare.

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Vision Statement

High quality community healthcare facility providing comprehensive primary medical care for the Elkhart community.

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