SUPPORT SERVICES
Managed Care Coordinators
Our welcome wagon, these professionals educate new patients about all the
support services we offer. They can even assist with insurance enrollment.
SUPPORT SERVICES
Health Coverage
Our Navigators are certified by the state of Indiana to provide free education and
assistance for insurance enrollment. Whether you’re a Heart City patient or not, we
want you to be an active partner in your health, and that begins with health coverage.
SUPPORT SERVICES
On-Site Pharmacy
We have a full retail pharmacy on-site at our Simpson location. As a patient,
you can get the most prescriptions at a discounted price. We can also assist
you in registering for Medicine Assistance Programs (MAP). If you qualify,
the MAP can help you receive prescriptions for a fraction of the original cost.
SUPPORT SERVICES
Community Health & Outreach
Contribute to the health of our community—that’s our mission. Our
outreach professionals meet you where you are, at schools, stores, other
organizations, to talk about Heart City Health and insurance enrollment.
SUPPORT SERVICES
Patient Care Coordinators
Patient Care Coordinators are trained professionals who provide education, training
and assistance managing chronic health conditions such as diabetes, obesity or
hypertension. A valued part of your patient care team, these coordinators supplement
the care provided by your physician and help ensure a healthier community.
SUPPORT SERVICES
Patient Financial Services
Our financial services staff helps you determine the best method of payment for
the services received, including a sliding fee scale that can help you save up to
90% on the cost of services based on your household income and family size.